What’s the difference between identified users and cookieless visitors?
- Identified users — people your app has named with
identify(). They appear under your ID, their activity is unified across devices, and their traits (like plan or signup date) are shown. - Cookieless visitors — people who haven’t been identified. They’re grouped by the cookieless hash tinyanalytics derives on the server, which is a close estimate rather than an exact person. See how tinyanalytics works.
How do I sort and read the user list?
The list shows one row per person, with their identity, country, channel, browser, OS, and device alongside four counts and two timestamps. Five columns sort the whole list, newest activity first by default:
Click a column heading to sort by it; a new column starts with the largest values first, and clicking the active column reverses it. The dimension columns — user, country, channel, browser, OS, and device — aren’t sortable.
How do I see everything one person did?
Click a user to open their profile — their full history of sessions and events, and the traits attached to them. This is where you answer “what has this specific person done?” across all their visits. Their user ID has a copy button, so you can paste it straight into a support ticket or a filter. A profile has two summary cards alongside the session history:- Acquisition — the channel and referrer that first brought this person in, plus the UTM source, medium, and campaign when the visit carried them. Rows with nothing to show are hidden.
- Top pages — the 10 pages this person viewed most.
How do I identify, edit, or delete a user?
Three actions live in the header of a user’s profile, so you can manage a person right from where you’re looking at them:- Identify User attaches one of your own user IDs — and, optionally, traits — to an anonymous visitor, then links that device’s past activity to the ID. It’s the manual counterpart to calling
identify()from your app: useful when you learn who a device belongs to after the fact. - Edit Traits changes the traits on an identified user. Edit them as form fields or as raw JSON. Saving replaces the whole trait set with what you submit, so include every trait you want to keep.
- Delete User permanently erases that person from your analytics — see below.
How do I permanently delete a user’s data (GDPR erasure)?
Open the user’s profile and use Delete User in the header. Deleting a user is the tool for a GDPR “right to erasure” (right to be forgotten) request: it permanently removes that person’s events across every device tinyanalytics has linked to them, and then removes their stored profile. Only an owner or admin can do it.Deleting a user can’t be undone. It’s the one deliberate exception to tinyanalytics’ rule that data retention never deletes your history — this deletion is initiated by you, not a schedule. There is no recycle bin; the events are gone.
For a brief period (up to about 24 hours), a returning visit from the same rotating-egress network could re-link to a just-deleted anonymous fingerprint before that link expires on its own. It clears automatically. For a firm erasure boundary, delete after the person’s last visit rather than mid-session.
Common workflows
- Follow a signed-in customer. Identify users, then read one customer’s full journey across sessions and devices.
- Segment by trait. Attach traits with
identify()orsetTraits(), then filter reports by them. - Investigate an account. Open a profile to see everything one person did before and after a key action.
Frequently asked questions
How do I see users under my own user IDs?
How do I see users under my own user IDs?
Call
identify() from your app. People your app has named appear in the tinyanalytics Users report under your ID instead of a cookieless hash, their activity is unified across devices, and any traits you attached are shown on their profile.Why doesn't Top pages match my dashboard date range?
Why doesn't Top pages match my dashboard date range?
The Top pages card on a user profile covers that person’s entire history rather than your selected date range, showing the 10 pages they viewed most. Changing the dashboard date range doesn’t re-scope it. The session history on the same profile does follow your date range.
Can I sort the tinyanalytics user list?
Can I sort the tinyanalytics user list?
Yes. Click any of the Last seen, First seen, Sessions, Pageviews, or Events headings to sort by that column. The list is sorted by Last seen, newest first, by default. A newly clicked column starts with its largest values first, and clicking the active column reverses the order. The user, country, channel, browser, OS, and device columns aren’t sortable.
What are user traits and where do I see them?
What are user traits and where do I see them?
Traits are your own attributes on a person, such as plan or signup date. Attach them with
identify() or setTraits(), or edit them directly with Edit Traits on the user’s profile. They appear on the user’s profile in the tinyanalytics Users report, and you can filter reports by them to segment your audience.How do I fulfill a GDPR erasure request in tinyanalytics?
How do I fulfill a GDPR erasure request in tinyanalytics?
Open the person’s profile in the Users report and use Delete User in the header. It permanently erases their events across every linked device and removes their stored profile. Only an owner or admin can do it, and it can’t be undone — it’s the one deliberate exception to tinyanalytics’ rule that retention never deletes your history.
Can I identify a visitor or edit their traits from the dashboard?
Can I identify a visitor or edit their traits from the dashboard?
Yes. On an anonymous visitor’s profile, Identify User attaches one of your own user IDs (and optional traits) and links their past activity — the manual counterpart to calling
identify(). On an identified user’s profile, Edit Traits lets you change their traits as fields or JSON; saving replaces the whole trait set. Both actions are available to any member with site access.Related
Identify users
Attach your own user IDs and traits.
Sessions
Inspect the individual visits behind a user.
Retention
See how many users come back over time.
Filter your data
Narrow reports to a segment of users.